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1 entry found.
@techreport{SFPW98a,
 author = {Burkhard Stiller and George Fankhauser and Bernhard Plattner and Nathalie Weiler},
 title = {Pre-study on Customer Care, Accounting, Charging, Billing, and Pricing},
 institution = {TIK Laboratory, ETH Zurich},
 month = {Jan},
 year = {1998}
}



1 entry found.

 
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